Privacy Policy

This Privacy Policy explains how Spinlab ("we", "our", or "us") collects, uses, stores, and protects your information when you use our services through Shopify, our website, or any custom website integration.

We may collect the following information:

• Name, email address, and account details.
• Store name, store URL, and business information.
• Product information, images, videos, and other content you upload.
• Usage information, including how you use Spinlab.

We collect information:

• When you create an account.
• When you install or use Spinlab.
• When you upload product content.
• When you contact our support team.
• Automatically through cookies, analytics, and similar technologies.

We use your information to:

• Provide and maintain Spinlab services.
• Display interactive 360° product views.
• Improve our features and performance.
• Respond to support requests.
• Send important service and account notifications.

If you use Spinlab with Shopify or another supported platform, we may access information made available through their APIs only as needed to provide our services.

We do not sell your personal information.

We may share information only with trusted service providers that help us operate Spinlab, including:

• Cloud hosting providers.
• Content delivery services (CDN).
• Analytics providers.
• Customer support providers.
• Payment and billing providers.

These providers are required to protect your information.

We keep your information only as long as necessary to provide our services.

If you stop using Spinlab or uninstall the app, we may retain your information for up to 30 days before securely deleting it, unless a longer retention period is required by law.

Depending on your location, you may have the right to:

• Access your personal information.
• Request deletion of your information.
• Request a copy of your data.

To exercise these rights, please contact us at support@tricolens.com.

We implement reasonable technical and organizational security measures to protect your information. However, no online service can guarantee complete security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date.

If you have any questions about this Privacy Policy or your personal information, please contact us.

Email: support@tricolens.com
Website: https://tricolens.vercel.app